FAQ’s – Artwork

What are the Art Requirements?
For the best results, 300dpi CMYK vector art is always preferred. These are usually .eps, .ai,  .pdf, .png, tiff, or .psd file. If vector art is not available, high resolution 300dpi CMYK files are acceptable as well. Printing projects do not require bleed, crop marks, or any other types of printer's marks. 

Do you offer design services?
We include a small amount of art time in every order to help get your design over the finish line but we can also help you create original art. Art time is billed at $80/hr with a minimum of one hour.

FAQ’s - Pick up & Shipping

Can I pick up my order?
Yes! Orders can be picked up in our facility, Monday through Friday from 10am - 6pm.

10802 Capital Ave. 6J
Garden Grove, CA 92843

Can you ship my order?
Of course! We ship most orders via UPS Ground and will provide a tracking number. Your account manager can get you a shipping quote. We are also happy to
accommodate your existing shipping accounts & couriers.

Can you match a Pantone color?
We can match any Solid Coated Pantone color! Please keep in mind that colors may appear differently when printed than on a computer screen. We match
to Pantone swatch books within 2 shades.

Can I bring my own shirts?
You are welcome to supply your own garments. We recommend supplying 3% more than your desired quantities to account for any damages during production as we will not be held responsible for replacing them, however, you will not be charged for printing on any damaged items. We require all supplied garments to
be new and unworn. Refer to the contract printing section of
our Policies.

How big can you print?
Our max standard print area is 11.5 by 14 inch We are able to print larger in some cases but this may incur additional charges and will be reviewed on a case by case basis. Keep in mind that your image size will stay the same across the whole print run so it's important to consider if there will be any youth or women's sizes in the order before going too large. Most full front chest or back designs are between 10-12" wide and most left chest designs are between 3-4" wide. Our account managers are happy to help you find the optimal size for your artwork.

Can you print over seams, pockets, or zippers?
Generally we do not advise doing this but it is possible in some cases. Be aware that printing over seams, pockets, zippers, or any other obstacles can produce inconsistent or cracked prints.

What is the minimum order quantity?
Our minimum order quantity is just 25pcs for most printing projects, though we strongly recommend aiming for 48+ for the best pricing. Contact us for more information and an account manager will help guide you in the best direction.

Design Placement

Make Threads design placement is simple! Choose where you would like your design to be printed and what size you’d like it to be. The same size design will be printed on all sizes of t-shirt, from XS-XXL.  Images can be printed on one side only; front or
back of a t-shirt and must allow a 4cm gap from the seam.